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Perspectives
Observations and conversations about how strategy and digital solutions can bring about change.

In a wide range of sectors, including telecommunications, consumer packaged goods (CPG), banking, healthcare and energy, enterprise leaders are significantly ramping up their investment in artificial intelligence (AI), with a projected fivefold increase in spending in 2024. Their drive to

Despite stating lofty values, many organizations suffer from a disconnect between their professed culture and the actual employee experience—a misalignment that often goes unnoticed by leadership. To fix the divide between what's said and what's done, leaders must continuously prioritize

When has suboptimal design let your business down? Was it a product flaw that went unnoticed, a frustrating user experience on your website, an overly verbose PowerPoint presentation, or perhaps an email that failed to engage? By contrast, companies that

Time allocation is crucial in distinguishing essential meetings from those we can afford to miss. As artificial intelligence (AI) increasingly shapes the future of the workplace, new AI platforms are emerging that record video calls, transcribe the audio and summarize

As we venture into the early stages of the New Year, Google, Walmart and Amazon have decisively marked the dawn of a new era in generative AI search technology, each launching pioneering initiatives that signal the advent of a more