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Perspectives
Observations and conversations about how strategy and digital solutions can bring about change.

Understanding the customer journey is crucial for any business looking to improve its brand or service. But how can you truly get to know your customer? In this post, we explore the importance of taking a sensory approach to really

Amidst discussions about how companies are rapidly integrating artificial intelligence (AI) platforms like ChatGPT to transform the way people work, learn and conduct business, it’s important not to overlook the impact this has had on marketing and content creation. Leading

There’s a misconception that digital transformation is the key for enhancing the entire organizations customer experience. While it can certainly help in improving processes, or harnessing more data, it will not address the company wide legacy barriers or cultural challenges

When we talk about brands "manufacturing" organic marketing, we're referring to the intentional effort that brands put into creating and distributing this type of content. Organic marketing can be a powerful tool for building brand awareness and engagement, but it

Powered by OpenAI’s ChatGPT technology, Prometheus, Microsoft’s specialized version of an AI-powered search engine, will live within Microsoft’s Bing search tool and Edge browser and will be revolutionary in enabling users to explore and discover information more quickly than ever