AI and the Customer Support Life Cycle
Customers are increasingly turning to digital channels as their first choice for customer support interactions, with studies showing that 81% of customers attempt to resolve issues themselves before reaching out to a service representative. To meet this growing demand for
How AI is Revolutionizing Sales and Marketing for Business Growth
Artificial intelligence (AI) is revolutionizing the sales and marketing process by empowering businesses to quickly adapt to changing buyer needs, personalize their outreach efforts and streamline the sales process for better results in less time. Discover how AI is adding
How AI Is Revolutionizing Content Creation?
Amidst discussions about how companies are rapidly integrating artificial intelligence (AI) platforms like ChatGPT to transform the way people work, learn and conduct business, it’s important not to overlook the impact this has had on marketing and content creation. Leading
Is Microsoft Poised to Become Our AI Copilot?
Powered by OpenAI’s ChatGPT technology, Prometheus, Microsoft’s specialized version of an AI-powered search engine, will live within Microsoft’s Bing search tool and Edge browser and will be revolutionary in enabling users to explore and discover information more quickly than ever
Is ChatGPT a Threat Just to Google?
ChatGPT’s conversational responses to our questions goes beyond authoring a blog post, writing code or serving as a ghost writer for a student’s research paper. We identify why the technology has the potential of upending how we perform a web