The Search for Your Next Board Seat Has Two Audiences: Humans and AI
During a recent panel, there was a question about how search firms are using AI to surface candidates. My answer points to a shift most board candidates haven't fully grasped. Executive search firms now use AI tools to find candidates,
AI Doesn’t Redefine Your Positioning; It Exposes How It’s the Wrong One
There’s a strategic gap between how leadership talks about the business and how customers actually see it. Ask an AI platform about a company by name, and it’ll describe it accurately and favorably. Ask an unbranded or buyer-intent question instead,
The Rise of the AI Corporate Stand-in
How much of your organization knows where it’s using AI as a legitimate, disclosed tool or piece of content, versus where it’s letting AI create the misconception that a customer, employee or member of the public is dealing with a
Interrogating AI’s Blind Spots
What happens when we treat ChatGPT, Claude, or another AI platform’s first answer as the complete answer, without checking what it left out? This post explores why AI only answers what it’s asked, and why interrogating those answers is still,
33% of B2B Buyers Never Heard Your Company’s Name; Are You Even on AI’s Shortlist?
One-third of B2B software buyers now purchase from a vendor they’d never even heard of before, because AI answered the question and named the company for them. More than 70% of AI-powered search users start by asking about a category