What I Learned from Building AI Agents
Enterprise employees waste 21 full days per year on repetitive tasks, creating $50 billion in annual bottleneck costs. In this post, I break down Microsoft's artificial intelligence (AI) strategy to address this issue and reveal what I learned from building
Using AI Agents to Create a Culture of Adaptability
In the latter half of 2024, discussions and predictions for 2025 increasingly focused on the emergence of “AI agents.” These agents are being deployed to train customer service representatives, educate employees and drive online sales. We explore how recent deployments
Beyond the Blue Link: AI Assistants and the Evolution of Search
What if the search experience we’ve relied on for years is already outdated? Artificial intelligence (AI) has shifted how we search, evolving from simple static prompts to deeper, more dynamic conversations, challenging Google’s dominance. In this post, we explore how